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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emiliano Duch

July 2, 2024

5  out of  5
rating by Emiliano Duch
"Great responsiveness to my needs! No waiting time in the phone, immediate help by knowledgeable person not a bot, taking the time necessary to answer all my questions. I highly recommend them to anyone looking for an agent in the Bay area."
We responded:
"Thank you so much for your positive review! We truly appreciate you taking the time to write this. "
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Jennifer Martin

May 1, 2024

5  out of  5
rating by Jennifer Martin
"I've used this office for my State Farm insurance since moving to Annapolis in 2016. They've always been incredibly easy to deal with and helpful, from having to deal with a deer accident that totaled a vehicle to a historical insurance verification request."
We responded:
"Thanks for the great review and your trust in our office."
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Asaun Hudson

April 22, 2024

5  out of  5
rating by Asaun Hudson
"Always helpful when I call"
We responded:
"Thank you for the positive review, we appreciate your business!"
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Beth Caro

April 16, 2024

5  out of  5
rating by Beth Caro
"Marcus was so helpful in adding another vehicle to our family's auto insurance policy. Best rates found here for our 16 & 18 year old!!"
We responded:
"Thank you so much for your 5 star review and your trust in our agency to take care of your family insurance needs. "
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Jeff Voigt

April 12, 2024

5  out of  5
rating by Jeff Voigt
"I’m a commercial drone pilot. Marcus has insured my drone fleet for 5+ years. He came through on my one and only claim. I consider Marcus a trusted business partner."
We responded:
"Thank you so much for your 5 star review Mr. Voight! And thank you for trusting us with your insurance needs."
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Debrah Rogers

March 19, 2024

5  out of  5
rating by Debrah Rogers
"We've been longtime customers of State Farm but Victor was a superstar helping me set up a policy for a new vehicle and doing away with an old one. Lightning fast service with a smile!"
We responded:
"Thank you so much for your 5-star review! We really appreciate your business and are happy to hear you had a good experience with us!"
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Trevor Dorey

October 30, 2023

5  out of  5
rating by Trevor Dorey
"I recently changed insurers due to the need to move one of my vehicles out of state. In shopping around, I landed on State Farm based on their superior rates and reached out this office. I spoke with Victor, who was very helpful in getting me set up with a new policy. Professional, accurate, and efficient service. At the end of the phone call, Victor provided me with a direct number to their office, and he assured me that I could call them directly for any new questions or concerns; exceptional. I would recommend considering this team for your insurance needs."
We responded:
"Thank you Mr. Dorey for the positive review. We are so happy that you are pleased with Victor and the great service he gave you. "
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Carmen Hawkins

October 5, 2023

5  out of  5
rating by Carmen Hawkins
"Very pleasant and helpful, really appreciated the customer service I was given."
We responded:
"Thank you so much for leaving such a positive review. We are thrilled to hear that you had a great experience with us. "
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Chelsey Smith

July 24, 2023

5  out of  5
rating by Chelsey Smith
"Amazing service!!"
We responded:
"Thank you Chelsey for your positive review!"
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Eric Guevara

July 20, 2023

5  out of  5
rating by Eric Guevara
"Spoke with Victor, he was able to help me very quickly and professionally!"
We responded:
"Thank you Mr. Guevara for your 5 star review!!!"
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Greg Doerrer

July 12, 2023

5  out of  5
rating by Greg Doerrer
"Victor Flores handled my new account very professionally and answered all my questions clearly and understandably. I look forward to working with him again."
We responded:
"Thank you Mr. Doerrer for the positive review! We are glad to hear you had a good experience with Victor."
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Cathy Shields

May 17, 2023

5  out of  5
rating by Cathy Shields
"Experienced office - always get a person who answers and helps me with my questions!"
We responded:
"Thank you Cathy for the 5 star review!"
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Terri Gonzalez S

April 6, 2023

5  out of  5
rating by Terri Gonzalez S
"Good customer service, friendly, Victor explained very clearly the different options to help me take the best decision."
We responded:
"Thank you for the positive review. We really appreciate it!"
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MyCityM

April 3, 2023

5  out of  5
rating by MyCityM
"Marcus de Leon, and the Dovie Metzger agency were wonderful to work with when we were shopping for car insurance for my son. He really had a special situation and Marcus was kind, helpful, patient and took great care of him. I cannot say enough good things about his knowledge, customer service, and commitment to help my son find the best option for his budget and situation. I highly recommend Marcus de Leon, and his services."
We responded:
"Thank you so much for your positive review! We truly appreciate hearing that our customers are happy with our service. Marcus said to say thanks also!"
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A K

February 17, 2023

5  out of  5
rating by A K
"Victor Flores with Dovie Metzler State Farm did an excellent job with helping me find my son a new policy! Quick, easy and great rates!!!"
We responded:
"Thanks so much for the positive review! Victor and I are glad to hear we made things easy and the rates were good for your son."
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Nick Desalvo

February 15, 2023

5  out of  5
rating by Nick Desalvo
"Very customer oriented!"
We responded:
"Thank you so much for the 5 star review!"
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Henri Mickens

February 11, 2023

4  out of  5
rating by Henri Mickens
"Victor was awesome with my needs, provided great customer service."
We responded:
"Thanks so much for the positive review. We really appreciate it!"
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Rusty Baban

January 24, 2023

5  out of  5
rating by Rusty Baban
"I highly recommend this group of professionals"
We responded:
"Thank you Mr. Baban. We enjoy working with you. "
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Uvaldo Santos

January 23, 2023

5  out of  5
rating by Uvaldo Santos
"Muy buen servicio y atención al cliente 👍"
We responded:
"Thank you so much for the great review!"
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Brian Lowery

June 16, 2022

5  out of  5
rating by Brian Lowery
"Always will to go the extra mile."
We responded:
"Thanks so much Mr. Lowery for the 5 star review. We love this kind of positive feedback."
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Kimberly Lopez

May 24, 2022

5  out of  5
rating by Kimberly Lopez
"Victor was very helpful !!! Good service"
We responded:
"Thanks so much for the great review! We pride ourselves on good service and love to hear this! Have a wonderful holiday weekend!"
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Rob Stroterhoff

May 10, 2022

5  out of  5
rating by Rob Stroterhoff
"Very professional. Always gets back to me, and gets the job done for me. Very happy."
We responded:
"Thank you Rob - we take pride in our work and appreciate the positive review!"
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bob smith

May 4, 2022

5  out of  5
rating by bob smith
"Good service and good people."
We responded:
"Thanks so much for your positive review. We appreciate it!"
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Alec Park

August 25, 2021

5  out of  5
rating by Alec Park
"Quick and easy process."
We responded:
"Thanks Mr. Park for the 5 star review. We pride ourselves in making the process smooth, easy, and quick. Thanks for your business."
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Tyler Willis

July 31, 2021

5  out of  5
rating by Tyler Willis
"I Delt with victor flores, he is the best if you need insurance go see Vic"
We responded:
"Thanks for the great review Tyler Willis!!!! And thanks for your business."